This policy explains what personal information TechSmiths collects through techsmiths.co, why we collect it, and the choices you have. By using this website you agree to the practices described here.
Who we are
TechSmiths is a digital agency with offices at B 18, Block 15 Gulshan-e-Iqbal, Karachi, Pakistan and 2800 Broadway St Suite C 229, Pearland, TX, United States, and Flat 11, Northgate Court, 21-23 London Road, Gloucester GL1 3HB, United Kingdom. You can reach us at info@techsmiths.co.
Information we collect
Information you give us
- Contact form: your name, email address, phone number (optional) and message.
- Career applications: your name, email, phone, the position, your experience, a portfolio or profile link, your message and the CV/résumé file you upload.
- Email, phone, WhatsApp and live chat: whatever you choose to share with us in those conversations.
Information collected automatically
- Server logs: like every website, our hosting server records technical data such as IP address, browser type, pages requested and the date and time of the request.
- Form protection: to stop spam, our forms keep a short-lived, one-way hashed (non-readable) record of how often a connection has submitted a form.
- Cookies and similar technologies: set by the third-party services listed below.
How we use your information
- To reply to your enquiry, prepare proposals and deliver the services you ask for.
- To review job applications and contact applicants.
- To keep the website secure and prevent spam and abuse.
- To understand how visitors use the website and to measure and improve our advertising.
We do not sell your personal information.
Third-party services
This website uses the following services, which may receive technical data (such as your IP address) or set cookies under their own privacy policies:
- Meta Pixel (Meta Platforms) – measures visits and actions such as form submissions to improve our Facebook and Instagram advertising.
- Tawk.to – provides the live chat window.
- Google Fonts and Google Maps – display fonts and the office maps.
- Content delivery networks (cdnjs, jsDelivr, unpkg) and image hosts (Unsplash, Vercel) – deliver scripts and images.
- WhatsApp – if you choose to message us there.
You can limit cookies through your browser settings and opt out of interest-based ads through your Facebook ad preferences.
Retention and security
We keep enquiries and project correspondence for as long as needed to respond to you, deliver our services and meet legal or accounting obligations. Job applications are kept for as long as they are relevant to recruitment and then deleted. The website runs only over encrypted HTTPS, form submissions are protected against automated abuse, and access to messages is limited to the people who need them.
Your rights
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Email info@techsmiths.co and we will respond within a reasonable time. This website is not directed at children under 13 and we do not knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
Contact us
Questions about this policy: info@techsmiths.co, +92 333 9361999 (Pakistan) or +1 626 613 5656 (USA) or +44 7564 699419 (UK). See also our Terms of Service.